About Your Appointment
What do I bring to my first appointment?
- A valid referral from your GP or Optometrist. This will allow you to claim the any Medicare rebate for your consultation
- Any current prescription spectacles (for reading and/or driving)
- A list of your current medical problems, medications and allergies
- Your Medicare card
- Your Pension card, DVA card, and/or private health fund details
What will happen during my first appointment?
You will be asked to fill out our new Patient Information Form If you wish to save time, you can print this form now, and bring it with you to your appointment.
Time will be spent getting to know you and your eyes
This allows us to deliver the high standards of ophthalmic care that we are known for. You will first receive a thorough and extensive diagnostic assessment by our Ophthalmic Technician, followed by a detailed consultation with Dr Then. Therefore, please allow up to 2 hours for your appointment.
You may have dilating drops instilled in your eyes, so we can thoroughly examine your whole eye.
So please bring a friend or family member to drive you home, as you may not be able to do so. Dilating drops can take from 1-4 hours to wear off. If this will be an inconvenience to you on the day, please let our receptionists know when you arrive for your appointment. Bring sunglasses with you, to reduce glare whilst your pupils are dilated.
Please be patient if we are running late
We endeavor to see you as close to your appointment time as possible. However, due to emergencies or unforeseen circumstances, your appointment may run late. Our receptionists will advise you of the approximate wait time on your arrival. If this wait time if not suitable to you, our receptionists will offer you the opportunity to re-schedule to a later date for your convenience.
What will my visit cost?
We provide a premium ophthalmic service of the highest standards, tailored to each individual patient. However, we also take care to only perform necessary investigations and tests to optimize your eye care. Our receptionists can provide a verbal estimate of your expected costs when you book your appointment, and we will disclose any planned non-standard tests and their potential costs to you, before proceeding. A full schedule of our fees is available on request. Peel Vision offers discounted rates on all fees for Pensioners and Health Care Card holders.
How do I pay for my visit?
Peel Vision is a Specialist Practice with a private billing policy. We require full payment of your account on the day. You may then claim back the relevant rebate from Medicare. Peel Vision offers Medicare Easyclaim, for fast and easy Medicare refunds deposited back into your account within 48 hours of your consultation day. Currently, Private Health funds do not cover any ophthalmic procedures or investigations performed as an outpatient in our clinic. Payment can be made via cash, EFTPOS or credit/debit card.
Who has access to my information?
Your medical information is strictly confidential. However, Dr Then will always send a detailed report of the outcomes of your consultation to your referring doctor or optometrist. To optimize your care, Dr Then may also request background information relating to your medical history or previous care from your General Practitioner, other Specialists or your optometrist.
- Bring your referral from your GP, Optometrist or referring specialist. This will allow you to claim the Medicare rebate.
- Bring a relative or friend to drive you home. If this is your first visit, or you have been told you will have dilating drops.
- Bring your glasses and sunglasses.
- Allow up to 2 hours for your appointment.
- Payment on the day is required.
Peel Vision accepts cash, EFTpos, and all major credit cards.